Rental terms and conditions
- Minimum 23 years of age of a driver.
- At least two years of possessing a driver’s license.
- Identity proof (passport, identity card).
- Crossing border is allowed only with the accordance of Go 2 Rent-A-Car staff.
- The tenant pays possible punishment and violations.
- In the event of a crash, the tenant is obliged to call the police to conduct an investigation and to inform Go 2 Rent-A-Car staff.
- Avoiding to call the police the tenant is obliged to pay the damage caused.
- Full CASCO (Casualty and Collision) insurance.
- All passengers in the vehicle are insured.
- Fuel is not included in the rental price (exchange of vehicles is always with a full tank).
- In case of a failure, you will get another vehicle right on the spot.
Rented vehicle must not be used:
- under the influence of alcohol, tranquilizers, narcotics, sleep aids or other medicines;
- for unlawful purposes (for example, criminal offense, customs and foreign exchange violation…);
- for paid transport of passengers and goods;
- for any competition, speed tests or races;
- for driving or towing other vehicles, trailers or any other object;
- for driver training.
Service user is obliged:
- not to load the rented vehicle with persons or objects over allowed weight;
- not to cross the Serbian border with rented vehicle without the consent from Go 2 Rent-A-Car;
- to bear the costs of the fuel spent;
- to demand the consent for extension of agreed period of use of the vehicle from Go 2 Rent-A-Car no later than 48 hours before expiry date;
- to stop driving the vehicle immediately if odometer breaks down during the use and to inform Go2 Rent-A-Car about the failure as soon as possible;
- to maintain and keep the vehicle clean during the use;
- to return the rented vehicle in the agreed deadline or sooner at Go2 Rent-A-Car request;
- to use the vehicle only for his/her own needs and not to lease or lend it to a third party;
- to pay all amounts of fines imposed against him/her regarding the use of the vehicle, which were caused by his/her own fault (violation of traffic regulations);
- to protect interests of Go2 Rent-A-Car and its insurance company in case of an accident;
- to record names and addresses of participants and witnesses of an accident;
- not to leave the damaged vehicle before removing and securing it from the place where the accident happened;
- to instantly inform Go2 Rent-A-Car about the damage, even when it is insignificant;
- to immediately call the police and wait for their arrival in order to make official an investigation in case of a severe damage on the vehicle or if there are injured persons involved in the accident (even when there is an obvious fault of other people);
- to submit a written report on the accident to Go2 Rent-A-Car.
Insurance
During the use of the rented vehicle a service user is insured for legal responsibility under the claims against third parties in accordance to legislation and insurance rules, whereas the vehicle itself is insured in case of fire and theft. Insurance against theft is not valid in case that service user had lost the traffic permit or the key. Insurance DOES NOT COVER the damages ensued in the interior of the vehicle, the damage to tires and wheels, broken and/or lost key, the damages caused by fueling the wrong type of fuel and the damages caused deliberately or recklessly. All the listed damages will be billed in full amount in the moment of returning the vehicle. In case of a crash, user participates in repairing the damage with 20% if traffic police during investigation determines his/her guilty. The user is responsible for the damages made on the vehicle during its use, as well as for the damage caused by not using it (condition of the damaged vehicle during the reparation if it was caused by the guilty of the user). The amount of the damage caused by not using the vehicle is determined in the amount of a lump sum of a daily rent according to the current pricelist. During the conclusion of the lease agreement a user can insure oneself against the listed damages by paying a daily insurance premium indicated in the current pricelist. In spite of eventually redeemed value of the damage the service user is responsible:
- for the damage made on the vehicle under the influence of alcohol and drugs;
- if the damage is caused deliberately or due to gross negligence in driving;
- if he/she didn’t possess a valid driver’s license in the moment of an accident. If the service user ignores terms and conditions, he/she is obliged to make amends to Go2 Rent-A-Car for any damage that resulted from it and which scope will be determined by Go2 Rent-A-Car.
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